The Chapar x Enclothed FAQ’s

We are thrilled to announce that Enclothed have been acquired by The Chapar Limited and will be working together as one. If you were a previous Enclothed customer, we understand that you might have a few questions, so we’re here to answer them for you!

What does this mean for me?
A wider offering of over 60 brands to choose from, a team of 50 dedicated and hard-working staff to cater to your needs and a technology platform that we are excited to continue to build. The same 5 day trialling period applies, and we still use DPD and Collect+ for our collections.

As we are working under The Chapar’s name, you might notice some small changes to your trunks, and you’ll receive e-mails from The Chapar team instead from now on.

I’m an Enclothed customer and I want to continue using your service, how do I do this?
Simply sign in at thechapar.com using your Enclothed login details and request a trunk in the same way.

Has my Stylist changed?
Our team has been growing rapidly, and for some of you your Stylist may have changed. There are over 25 of them now, and they’re more style-savvy than ever.


The contact details I have saved for my stylist don’t work, how can I get in touch with my Stylist?
Please email hello@thechapar.com or call 01159 473747 and concierge will be able to supply you with your new Stylist’s contact details.